Terms & Conditions

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Retail & Wholesale

Welcome to The Baker’s Nest. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

Use of Our Website

By using our website, you agree to use it only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

You must not use the website to:

Engage in fraudulent or unauthorized activities
Attempt to gain unauthorized access to the website or its systems
Interfere with the website’s security or operation
Upload or transmit harmful or malicious content
Misuse any content, information, or services provided on the website

We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

Products and Product Information

The Baker’s Nest offers baking products, baking accessories, cake tools, packaging supplies, and related products.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, minor differences in product colour, appearance, size, or packaging may occur due to manufacturing variations, lighting, photography, or screen settings.

We reserve the right to correct errors, update product information, or modify product specifications without prior notice.

Product Availability

All products displayed on our website are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until the order is confirmed.

If an ordered product becomes unavailable, we may contact you regarding an alternative product, revised order, or applicable refund.

Orders and Order Confirmation

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered accepted only after it has been successfully confirmed by The Baker’s Nest.

We reserve the right to cancel or refuse an order in situations including:

Product unavailability
Incorrect pricing or product information
Payment issues
Suspected fraudulent or unauthorized transactions
Incorrect or incomplete customer information
Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate prices. However, if an incorrect price is displayed due to a technical or human error, we reserve the right to correct the price and contact the customer before processing the order.

Any applicable shipping charges or other charges will be displayed during the checkout process.

Payments

We accept payment methods made available on our website, including PhonePe and other available payment options.

Payments are processed through secure payment service providers. The Baker’s Nest does not directly control or guarantee the availability of third-party payment services.

For Cash on Delivery orders, payment must be made according to the applicable COD terms displayed during checkout.

Shipping & Delivery

We deliver orders to serviceable locations within India.

Orders are generally processed and dispatched within the applicable processing time mentioned on our website. Estimated delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, operational delays, or other circumstances beyond our control.

The Baker’s Nest cannot guarantee an exact delivery date.

Customers are responsible for providing a complete and accurate shipping address and contact details. Delays or additional delivery attempts caused by incorrect or incomplete information may not be the responsibility of The Baker’s Nest.

Returns, Refunds and Cancellations

Returns, refunds, exchanges, and cancellations are subject to our Refund & Return Policy.

Please review the policy before placing an order:

Refund & Return Policy

By placing an order, you acknowledge and agree to the applicable terms mentioned in our Refund & Return Policy.

Customer Information

Customers are responsible for providing accurate and complete information when creating an account, placing an order, or contacting us.

You agree to provide correct:

Name
Phone number
Email address
Billing information
Shipping address
Other information required to process your order

The use of your personal information is governed by our Privacy Policy.

Cookies

Our website may use cookies and similar technologies to improve website functionality, browsing experience, and performance.

By continuing to use our website, you agree to the use of cookies in accordance with our Privacy Policy and applicable settings.

Intellectual Property

All content available on the The Baker’s Nest website, including text, product descriptions, photographs, graphics, logos, designs, icons, and other materials, is owned by or licensed to The Baker’s Nest unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without prior written permission.

Third-Party Services and Links

Our website may use or link to third-party services, including payment and delivery service providers.

Third-party services operate according to their own terms and privacy policies. The Baker’s Nest is not responsible for the availability, security, content, or practices of third-party websites or services.

Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

Limitation of Liability

To the maximum extent permitted by applicable law, The Baker’s Nest shall not be liable for losses or damages arising from:

Temporary website unavailability
Delays caused by third-party service providers
Incorrect information provided by customers
Unauthorized access beyond our reasonable control
Events or circumstances beyond our reasonable control
Improper use of products purchased from our website

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Force Majeure

The Baker’s Nest shall not be responsible for delays or failure to fulfil an obligation caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, technical failures, or other unforeseen events.

Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated terms will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these Terms & Conditions or your use of our website shall be subject to the applicable jurisdiction of the courts in Coimbatore, Tamil Nadu, unless otherwise required by applicable law.